Monday, March 29, 2010

Spring Cleaning; Tips to Increase Engagement with Customers and Clients

Not only does the arrival of Spring mark the end of the Winter 'blahs', it is also a perfect opportunity to do some spring cleaning of your own to prepare you for an even more successful year.

For businesses big and small, I present the Speak Media Consulting Spring Cleaning check list:

1. Review and update Marketing tools. Ensure all new data is correct and updated to reflect the changes in your market
2. Review and update your Website. Time to update content on your website. Add new staff pictures, be sure all contacts are still employed and all links work correctly.
3. Review and update Media contact list. Media people come and go as often as the seasons. Make calls to your ensure your Media contact list is still current.
4. Clean up your Contact List / email Data base. Each year, people come and go from your life. Nothing personal - it is just time for a purge.
5. Update your Presentations. If you do many public speaking engagements, take a few hours to ensure you have all the current information. Update graphs and slides with the most relevant information. Or if you're really daring - rewrite the entire presentation.
6. Create a new Business card. If you are not restricted by corporate design templates, create a new design for your business cards. Borrow examples from other smart looking cards you have collected over the last few months.
7. Make contact with a long lost friend or former associate. We all live busy lives, but staying in touch (networking) with an old friend might lead to new contacts and a year filled with great rewards for you and your company.
8. Wardrobe. If it has been in your closet for more than 6 months and you have not worn it, get rid of it. Donate all your gently worn clothes to Goodwill or other collection agencies.
9. Update your work space. I am not suggesting you hire a Decorator - take time to freshen up your work space. Clean off your desk, get rid of clutter, update pictures of your family and throw out whatever is growing that funky mold in the back of the refrigerator.
10. Be great. Your clients and customers are looking to you for confidence and charisma. Go out there and be the best you can be each and every time.

-Darren
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